At Shelterluv, we know that running an animal shelter isn’t exactly a walk in the dog park. You’ve got animals to care for, people to help, and about a hundred other things on your plate before lunch. That’s why we built Scout—our AI-powered chat tool who’s always ready to fetch answers when you need them, fast.

Scout lives right inside your Shelterluv experience, ready to chase down articles, track down step-by-steps, and retrieve those hard-to-remember how-tos. Think of Scout as your digital support pup: eager, speedy, and surprisingly good with commands (just don’t throw a tennis ball—Scout will try to catch it).

But let’s be real: Scout isn’t human. Sometimes your question is more than a quick fetch—it’s a whole squirrel chase. When that happens, just tell Scout you want to talk to a real person. Our human team will jump in with the care and smarts you’ve come to expect from Shelterluv.

We built Scout to make your job easier, not to replace the thoughtful support our team prides itself on. Think of it as first-line triage for your tech questions—an extra set of paws so you can spend less time troubleshooting, and more time doing what really matters: helping animals and the people who love them.

Scout’s still learning every day (aren’t we all?). But with your feedback and our team’s know-how, we’re making sure you get the help you need—whether it’s AI-quick or human-kind.

Certifications:

• Master of Tail Wagging Logic

• Accredited Squirrel Surveillance Analyst (SSA)

• Bark-to-Text Translation Expert

• Treat Allocation Optimization Engineer

• Official Tennis Ball Retrieval Consultant

• Paw-sitive Reinforcement Strategist

• Honorary PhD (Pupper Herding Degree)