WHO WE ARE

Discover our story

The Shelterluv Customer Solutions Team is made up of shelter operations and support experts who understand and care about the work you do.

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Get to Know Your Customer Solutions Team

Matthew Brown, MNM, CNP

Director, Customer Solutions

Lead Customer Solutions Manager

Customer Solutions Manager
Payment Systems Lead

Customer Onboarding Manager

Customer Onboarding Manager

Customer Solutions Manager

Customer Success Executive

Canine AI Conversationalist

Fun Facts About Us

55 Years

combined experience in animal welfare

78%

have both cats and dogs at home

44%

prefer Mac over PC

56%

Wear glasses or contact lenses

WHAT WE BELIEVE

Our Mission

We do what’s best for pets by supporting the people that care for them – staff and volunteers in animal welfare organizations and pet parents.

 

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WHAT WE BELIEVE

Our Vision

We believe every pet deserves a loving home. 

We build products that help keep pets in their homes and make it easy for people to adopt pets in animal shelters.